Privacy Policy

Effective Date: 09/03/2025

At OnGuard Experts (Marian Group LLC D.O.B. OnGuardExperts), has created this Privacy Policy (“Policy”) to explain how we collect, use, and disclose personal information in connection with our security camera installation services (the “Services”) and through our website https://onguardexperts.com (the “Website”).

We respect the privacy of homeowners, businesses, and all individuals who interact with us (“Customers,” “you”). By visiting our Website, submitting a lead form, or using our Services in any way, you agree to the practices outlined in this Privacy Policy.

2. What Does This Privacy Policy Cover?

This Policy covers our handling of information that can be used to identify you (“Personal Information”), such as:

• Name

• Phone number

• Email address

• Home or business address

• Service request details

This Policy does not apply to companies we do not control or to third-party websites you may access through our Website.

3. Collection and Use of Personal Information

3.1. Customer Information

When you request an estimate, book an appointment, or use our Services, we collect:

• Contact information (name, phone, email, address)

• Service details (residential or commercial installation needs)

Uses:

• Provide and schedule Services

• Send appointment confirmations, invoices, and receipts

• Communicate via SMS/email about your request

• Improve and personalize Services

3.2. Prospective Customers

We may collect basic contact information of potential customers who express interest in our Services via online forms, ads, or referrals.

3.3. Website Visitors

We may collect device information, browser type, IP address, and limited analytics data when you visit our Website. This data is used for website performance, troubleshooting, and improvements.

4. SMS/MMS Communications

By providing your phone number, you consent to receive SMS/MMS messages from OnGuard Experts.

• Frequency: Message frequency varies by service request.

• Opt-Out: Reply STOP to cancel at any time. A confirmation will be sent.

• Help: Reply HELP or email [email protected].

• Charges: Standard message and data rates may apply.

• Disclaimer: Carriers are not liable for delayed or undelivered messages.

5. Sharing of Information

We do not sell or rent your Personal Information. We only share with trusted service providers (such as payment processors or scheduling tools) to fulfill your request.

6. Storage and Retention

We retain Personal Information only as long as necessary to provide our Services or as required by law. Reasonable safeguards are used to protect your data.

7. Your Rights

You may request access, correction, or deletion of your Personal Information by contacting us.

8. Changes to This Privacy Policy

We may update this Policy occasionally. Any updates will be posted on this page with a revised effective date. Continued use of our Services constitutes acceptance of the updated Policy.

8. Contact Us

If you have questions about this Privacy Policy, contact us at: [email protected]